Last updated: 01 Dec 2025
We deliver our products domestically within India and internationally to multiple countries. Shipping charges and delivery times vary based on the delivery destination, courier partner, and service type selected.
1. Order Processing
Orders are processed within 1–3 business days after successful payment.
Orders placed on weekends or public holidays will be processed on the next business day.
During high-traffic periods (festivals, sales), processing time may increase.
2. Shipping Methods
We use reliable courier partners for both domestic and international deliveries:
Standard Domestic Shipping
Express Domestic Shipping
Standard International Shipping (Air Freight)
Express International Shipping
3. Shipping Rates (Estimated)
Below are baseline shipping charges for a single saree (approx. weight: 500g–1kg).
Charges may change based on weight, packaging size, courier availability, and destination.
📌 Domestic Shipping (India)
| Destination | Method | Estimated Cost (INR) | Delivery Time |
|---|---|---|---|
| Within City / Local | Standard | ₹70 – ₹100 | 3–5 business days |
| Within State | Standard | ₹80 – ₹120 | 4–7 business days |
| Outside State / PAN India | Standard | ₹100 – ₹150 | 5–10 business days |
| Express Delivery | Express | ₹150 – ₹250 | 2–4 business days |
COD charges (if available) may apply separately.
🌍 International Shipping
| Region | Method | Estimated Cost (INR) | Estimated Delivery Time |
|---|---|---|---|
| South Asia / Middle East | Standard | ₹1,500 – ₹2,200 | 7–15 business days |
| Europe | Standard | ₹2,200 – ₹3,200 | 10–20 business days |
| United States / Canada | Standard | ₹2,500 – ₹3,500 | 10–20 business days |
| Australia / New Zealand | Standard | ₹2,500 – ₹3,500 | 12–20 business days |
| Rest of World | Standard | ₹2,800 – ₹4,500 | 15–30 business days |
| Express (All Regions) | Express Air | Additional +₹800 – ₹1,500 | 5–10 business days |
These prices are base estimates for 0.5–1 kg packages.
If the order contains multiple sarees or heavier fabric items, shipping will be calculated based on actual or volumetric weight.
4. Customs, Duties & Import Taxes
International shipments may incur customs fees, import duties, or local taxes, depending on the destination country’s regulations.
These charges are not included in the product price or shipping charges.
Customers are responsible for paying such charges directly to their customs authorities or courier service.
5. Tracking & Notifications
Once the order is shipped, you will receive a confirmation email or message with a tracking number.
You may track your shipment using the courier partner’s website or tracking link.
6. Undeliverable Packages
If a package is returned due to:
Incorrect address,
Failed delivery attempts,
Refusal to pay customs fees,
Recipient unavailable,
Reshipping costs will apply and initial shipping fees will not be refunded.
7. Delays Beyond Our Control
Delivery timelines may be affected due to:
Weather disruptions
Customs clearance delays
Courier service disruptions
Regional holidays
Political or logistic restrictions
We cannot guarantee delivery dates in such cases.
8. Changes to the Shipping Policy
We reserve the right to update or modify this policy at any time without prior notice.
9. Contact Us
For questions regarding shipping, tracking, or delivery:
📧 Email: [support@suraasabyradha.com]
📞 WhatsApp / Phone: +91 98664 89758